--- title: Call Centre Recruitment Software | graylink description: graylink’s recruitment platform automates screening, data capture and WhatsApp engagement to help call centres hire faster. --- [Skip to content](https://www.graylink.biz/call-centre-recruitment#main-content) [![reccruitment software](https://www.graylink.biz/hs-fs/hubfs/graylink_logo_vector_colour.png?width=230&height=85&name=graylink_logo_vector_colour.png)](https://25214134.hs-sites-eu1.com/?hsLang=en) - [Products](https://www.graylink.biz/products) Show submenu for Products - [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management) - [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes) Show submenu for txthr - [Hire](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes_1) - [Refer](https://www.graylink.biz/employee-referrals-with-txtrefer) - [Solutions](https://www.graylink.biz/digital-talent-solutions) Show submenu for Solutions - [Industry](https://www.graylink.biz/digital-talent-solutions) Show submenu for Industry - [Retail](https://www.graylink.biz/retail-recruiting-with-automated-recruitment-chatbots) - [Financial Services](https://www.graylink.biz/financial-services-recruiting-with-automated-recruitment-chatbots) - [Mining & Energy](https://www.graylink.biz/mining-energy-recruiting-with-automated-recruitment-chatbots) - [FMCG](https://www.graylink.biz/fmcg-recruitment-software-graylink) - [Hospitality](https://www.graylink.biz/hospitality-recruitment-software) - [Logistics & Fleet](https://www.graylink.biz/logistics-transport-recruitment-software-graylink) - [BPO & Call Centre](https://www.graylink.biz/call-centre-recruitment) - [Manufacturing](https://www.graylink.biz/manufacturing-recruitment-software-graylink) - [Public Sector](https://www.graylink.biz/public-sector-recruiting-with-automated-recruitment-chatbots) - [Professional Services](https://www.graylink.biz/professional-services-recruitment-software-graylink) - [Academia & Higher Ed](https://www.graylink.biz/academia-higher-education-recruitment-software-graylink) - [Healthcare & Pharma](https://www.graylink.biz/healthcare-pharmaceutical-recruitment-software-graylink) - [Use Cases](https://www.graylink.biz/digital-talent-solutions) Show submenu for Use Cases - [Non-desk Recruitment](https://www.graylink.biz/non-desk-worker-recruitment-software-graylink) - [Learnership Recruitment](https://www.graylink.biz/learnership-recruitment) - [Graduate Recruitment](https://www.graylink.biz/graduate-recruiting-with-automated-recruitment-chatbots) - [Internship Recruitment](https://www.graylink.biz/internship-recruiting-with-automated-recruitment-chatbots) - [YES Programme](https://www.graylink.biz/yes-programme-recruiting-with-automated-recruitment-chatbots) - Challenges Show submenu for Challenges - [Talent Acquisition](https://www.graylink.biz/talent-sourcing-and-engagement) - [Process Automation](https://www.graylink.biz/recruitment-workflow-automations) - [Compliance Management](https://www.graylink.biz/recruitment-compliance-management) - [Reporting & Insights](https://www.graylink.biz/recruitment-reporting-insights) - [Data Exchange](https://www.graylink.biz/data-exchange-and-integrations) - Guides Show submenu for Guides - [Recruitment and AI](https://www.graylink.biz/ai-recruitment) - Connect Show submenu for Connect - [Contact](https://www.graylink.biz/contact) - [Join our team](https://www.graylink.biz/about#joinourteam) - [About us](https://www.graylink.biz/about) - [Blog](https://www.graylink.biz/blog) - [Get demo](https://www.graylink.biz/getdemo) Open main navigation Close main navigation - [Products](https://www.graylink.biz/products) Show submenu for Products - [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management) - [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes) Show submenu for txthr - [Hire](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes_1) - [Refer](https://www.graylink.biz/employee-referrals-with-txtrefer) - [Solutions](https://www.graylink.biz/digital-talent-solutions) Show submenu for Solutions - [Industry](https://www.graylink.biz/digital-talent-solutions) Show submenu for Industry - [Retail](https://www.graylink.biz/retail-recruiting-with-automated-recruitment-chatbots) - [Financial Services](https://www.graylink.biz/financial-services-recruiting-with-automated-recruitment-chatbots) - [Mining & Energy](https://www.graylink.biz/mining-energy-recruiting-with-automated-recruitment-chatbots) - [FMCG](https://www.graylink.biz/fmcg-recruitment-software-graylink) - [Hospitality](https://www.graylink.biz/hospitality-recruitment-software) - [Logistics & Fleet](https://www.graylink.biz/logistics-transport-recruitment-software-graylink) - [BPO & Call Centre](https://www.graylink.biz/call-centre-recruitment) - [Manufacturing](https://www.graylink.biz/manufacturing-recruitment-software-graylink) - [Public Sector](https://www.graylink.biz/public-sector-recruiting-with-automated-recruitment-chatbots) - [Professional Services](https://www.graylink.biz/professional-services-recruitment-software-graylink) - [Academia & Higher Ed](https://www.graylink.biz/academia-higher-education-recruitment-software-graylink) - [Healthcare & Pharma](https://www.graylink.biz/healthcare-pharmaceutical-recruitment-software-graylink) - [Use Cases](https://www.graylink.biz/digital-talent-solutions) Show submenu for Use Cases - [Non-desk Recruitment](https://www.graylink.biz/non-desk-worker-recruitment-software-graylink) - [Learnership Recruitment](https://www.graylink.biz/learnership-recruitment) - [Graduate Recruitment](https://www.graylink.biz/graduate-recruiting-with-automated-recruitment-chatbots) - [Internship Recruitment](https://www.graylink.biz/internship-recruiting-with-automated-recruitment-chatbots) - [YES Programme](https://www.graylink.biz/yes-programme-recruiting-with-automated-recruitment-chatbots) - Challenges Show submenu for Challenges - [Talent Acquisition](https://www.graylink.biz/talent-sourcing-and-engagement) - [Process Automation](https://www.graylink.biz/recruitment-workflow-automations) - [Compliance Management](https://www.graylink.biz/recruitment-compliance-management) - [Reporting & Insights](https://www.graylink.biz/recruitment-reporting-insights) - [Data Exchange](https://www.graylink.biz/data-exchange-and-integrations) - Guides Show submenu for Guides - [Recruitment and AI](https://www.graylink.biz/ai-recruitment) - Connect Show submenu for Connect - [Contact](https://www.graylink.biz/contact) - [Join our team](https://www.graylink.biz/about#joinourteam) - [About us](https://www.graylink.biz/about) - [Blog](https://www.graylink.biz/blog) - [Get demo](https://www.graylink.biz/getdemo) ![](https://www.graylink.biz/hs-fs/hubfs/Untitled%20design%20(33).png?width=1440&height=810&name=Untitled%20design%20(33).png) # BPO & Call Centre Recruitment Software ## Hire Call Centre Talent Faster, Smarter, at Scale [Get demo](https://www.graylink.biz/getdemo?hsLang=en) ### Your Challenge BPO and call centre recruitment is a constant race against time, high churn, and overwhelming applicant volumes. - **High volume hiring** with constant churn - **Speed matters** — vacancies hurt service levels - **Mobile-first candidates** — most don’t use email or laptops - **Recruiter overload** from CV screening, scheduling, and compliance checks. - **Inconsistent processes** creating risk and poor candidate experience. ![](https://www.graylink.biz/hs-fs/hubfs/Untitled%20design%20(32).png?width=1440&height=810&name=Untitled%20design%20(32).png) [![reccruitment software](https://www.graylink.biz/hs-fs/hubfs/txthr_register.png?width=900&height=900&name=txthr_register.png "reccruitment software")](https://www.graylink.biz?hsLang=en) ### Our Solution Built for high-volume BPO and call centre recruitment. - **Automated screening** quickly filters thousands of applicants, surfacing only the best fits. - **File and data capture** collects documents and structured information directly in-chat, reducing errors. - **Chat-first engagement** on WhatsApp and/or web registers, screens, and updates candidates instantly. - **Compliance and reporting** are built in, with full audit trails and dashboards - **Interfaces** with your HR stack via API.  ### Proven Impact Our unified recruitment solution combines automation and chat-first engagement to screen, capture, and hire thousands of candidates quickly — without overloading your recruiters. - ### Quicker Fill roles up to 60% quicker. - ### More accessible Reach more candidates where they are - on mobile. - ### Costs less Cut recruiter admin so teams focus on quality. - ### Scale confidently Deliver a consistent, branded experience at scale. #### Transform Your BPO and Call Centre Recruitment Discover how automation + chat-first engagement can cut time-to-hire by 60%. [Get demo](https://www.graylink.biz/getdemo?hsLang=en) ![graylink\_logo\_white](https://www.graylink.biz/hs-fs/hubfs/graylink_logo_white_sansstrap_small.png?width=150&name=graylink_logo_white_sansstrap_small.png) ##### PRODUCTS ##### [Recruitment automation software](https://www.graylink.biz/products?hsLang=en) ##### [Applicant tracking system](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management?hsLang=en) ##### [Recruitment & talent chatbots](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes?hsLang=en) ##### [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management?hsLang=en) ##### [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes?hsLang=en)     ##### SOLUTIONS [Talent sourcing & engagement](https://www.graylink.biz/talent-sourcing-and-engagement?hsLang=en) [Recruitment process automation](https://www.graylink.biz/recruitment-workflow-automations?hsLang=en) [Recruitment compliance](https://www.graylink.biz/recruitment-compliance-management?hsLang=en) [Recruitment data & integrations](https://www.graylink.biz/recruitment-compliance-management-0?hsLang=en) [Recruitment reporting & insights](https://www.graylink.biz/recruitment-reporting-insights?hsLang=en) [Customer success](https://www.graylink.biz/customer-success?hsLang=en) [Recruitment and AI](https://www.graylink.biz/ai-recruitment?hsLang=en) ##### COMPANY ##### [About graylink](https://www.graylink.biz/about?hsLang=en) ##### [Join our team](https://www.graylink.biz/about?hsLang=en#joinourteam) ##### [Privacy policy](https://www.graylink.biz/privacy-policy?hsLang=en) ##### CONNECT ##### [Get in touch](https://www.graylink.biz/contact?hsLang=en) ##### [Get demo](https://www.graylink.biz/getdemo?hsLang=en) ##### [Future of talent blog](https://www.graylink.biz/blog?hsLang=en) ###### --- Copyright © graylink Cloud Solutions (Pty) Ltd. All rights reserved.