--- title: Contact graylink | Enterprise Recruitment Software & ATS Solutions description: Connect with graylink to learn about our digital talent solutions, request a demo, explore partnerships, or access support services. --- [Skip to content](https://www.graylink.biz/contact#main-content) [![reccruitment software](https://www.graylink.biz/hs-fs/hubfs/graylink_logo_vector_colour.png?width=230&height=85&name=graylink_logo_vector_colour.png)](https://25214134.hs-sites-eu1.com/?hsLang=en) - [Products](https://www.graylink.biz/products) Show submenu for Products - [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management) - [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes) Show submenu for txthr - [Hire](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes_1) - [Refer](https://www.graylink.biz/employee-referrals-with-txtrefer) - [Solutions](https://www.graylink.biz/digital-talent-solutions) Show submenu for Solutions - [Industry](https://www.graylink.biz/digital-talent-solutions) Show submenu for Industry - [Retail](https://www.graylink.biz/retail-recruiting-with-automated-recruitment-chatbots) - [Financial Services](https://www.graylink.biz/financial-services-recruiting-with-automated-recruitment-chatbots) - [Mining & Energy](https://www.graylink.biz/mining-energy-recruiting-with-automated-recruitment-chatbots) - [FMCG](https://www.graylink.biz/fmcg-recruitment-software-graylink) - [Hospitality](https://www.graylink.biz/hospitality-recruitment-software) - [Logistics & Fleet](https://www.graylink.biz/logistics-transport-recruitment-software-graylink) - [BPO & Call Centre](https://www.graylink.biz/call-centre-recruitment) - [Manufacturing](https://www.graylink.biz/manufacturing-recruitment-software-graylink) - [Public Sector](https://www.graylink.biz/public-sector-recruiting-with-automated-recruitment-chatbots) - [Professional Services](https://www.graylink.biz/professional-services-recruitment-software-graylink) - [Academia & Higher Ed](https://www.graylink.biz/academia-higher-education-recruitment-software-graylink) - [Healthcare & Pharma](https://www.graylink.biz/healthcare-pharmaceutical-recruitment-software-graylink) - [Use Cases](https://www.graylink.biz/digital-talent-solutions) Show submenu for Use Cases - [Non-desk Recruitment](https://www.graylink.biz/non-desk-worker-recruitment-software-graylink) - [Learnership Recruitment](https://www.graylink.biz/learnership-recruitment) - [Graduate Recruitment](https://www.graylink.biz/graduate-recruiting-with-automated-recruitment-chatbots) - [Internship Recruitment](https://www.graylink.biz/internship-recruiting-with-automated-recruitment-chatbots) - [YES Programme](https://www.graylink.biz/yes-programme-recruiting-with-automated-recruitment-chatbots) - Challenges Show submenu for Challenges - [Talent Acquisition](https://www.graylink.biz/talent-sourcing-and-engagement) - [Process Automation](https://www.graylink.biz/recruitment-workflow-automations) - [Compliance Management](https://www.graylink.biz/recruitment-compliance-management) - [Reporting & Insights](https://www.graylink.biz/recruitment-reporting-insights) - [Data Exchange](https://www.graylink.biz/data-exchange-and-integrations) - Guides Show submenu for Guides - [Recruitment and AI](https://www.graylink.biz/ai-recruitment) - Connect Show submenu for Connect - [Contact](https://www.graylink.biz/contact) - [Join our team](https://www.graylink.biz/about#joinourteam) - [About us](https://www.graylink.biz/about) - [Blog](https://www.graylink.biz/blog) - [Get demo](https://www.graylink.biz/getdemo) Open main navigation Close main navigation - [Products](https://www.graylink.biz/products) Show submenu for Products - [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management) - [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes) Show submenu for txthr - [Hire](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes_1) - [Refer](https://www.graylink.biz/employee-referrals-with-txtrefer) - [Solutions](https://www.graylink.biz/digital-talent-solutions) Show submenu for Solutions - [Industry](https://www.graylink.biz/digital-talent-solutions) Show submenu for Industry - [Retail](https://www.graylink.biz/retail-recruiting-with-automated-recruitment-chatbots) - [Financial Services](https://www.graylink.biz/financial-services-recruiting-with-automated-recruitment-chatbots) - [Mining & Energy](https://www.graylink.biz/mining-energy-recruiting-with-automated-recruitment-chatbots) - [FMCG](https://www.graylink.biz/fmcg-recruitment-software-graylink) - [Hospitality](https://www.graylink.biz/hospitality-recruitment-software) - [Logistics & Fleet](https://www.graylink.biz/logistics-transport-recruitment-software-graylink) - [BPO & Call Centre](https://www.graylink.biz/call-centre-recruitment) - [Manufacturing](https://www.graylink.biz/manufacturing-recruitment-software-graylink) - [Public Sector](https://www.graylink.biz/public-sector-recruiting-with-automated-recruitment-chatbots) - [Professional Services](https://www.graylink.biz/professional-services-recruitment-software-graylink) - [Academia & Higher Ed](https://www.graylink.biz/academia-higher-education-recruitment-software-graylink) - [Healthcare & Pharma](https://www.graylink.biz/healthcare-pharmaceutical-recruitment-software-graylink) - [Use Cases](https://www.graylink.biz/digital-talent-solutions) Show submenu for Use Cases - [Non-desk Recruitment](https://www.graylink.biz/non-desk-worker-recruitment-software-graylink) - [Learnership Recruitment](https://www.graylink.biz/learnership-recruitment) - [Graduate Recruitment](https://www.graylink.biz/graduate-recruiting-with-automated-recruitment-chatbots) - [Internship Recruitment](https://www.graylink.biz/internship-recruiting-with-automated-recruitment-chatbots) - [YES Programme](https://www.graylink.biz/yes-programme-recruiting-with-automated-recruitment-chatbots) - Challenges Show submenu for Challenges - [Talent Acquisition](https://www.graylink.biz/talent-sourcing-and-engagement) - [Process Automation](https://www.graylink.biz/recruitment-workflow-automations) - [Compliance Management](https://www.graylink.biz/recruitment-compliance-management) - [Reporting & Insights](https://www.graylink.biz/recruitment-reporting-insights) - [Data Exchange](https://www.graylink.biz/data-exchange-and-integrations) - Guides Show submenu for Guides - [Recruitment and AI](https://www.graylink.biz/ai-recruitment) - Connect Show submenu for Connect - [Contact](https://www.graylink.biz/contact) - [Join our team](https://www.graylink.biz/about#joinourteam) - [About us](https://www.graylink.biz/about) - [Blog](https://www.graylink.biz/blog) - [Get demo](https://www.graylink.biz/getdemo) # Contact Learn more about our recruitment software solutions, get a demo, partner with us, get support ![](https://www.graylink.biz/hs-fs/hubfs/graylink%20Illustrations/164.png?width=1440&height=810&name=164.png) ## Get in touch ## Frequently asked questions Candidate Support ##### **Account login support** After initiating a ‘Forgot Password’ process you’ll be sent a one time pin (OTP) to the email address associated with your account. On inputting the OTP, please follow the prompts on screen.   ##### **Application status** We do not provide applicants with information about the status of their job applications via telephone or email. To track the status of your application online, log into the relevant employer’s Career Website, or contact them directly for further information. Customer Support We’re here to help you maximise the use of our solutions for you to be as successful as possible. There are several ways to access our support team who are generally available 08h30-17h30 (GMT+2) Mon-Fri excluding public holidays.   ##### **Customer support options:** - Speak to your dedicated account manager - In-app chat accessible when logged into the app - Call 0861 370 202 (+27 21 424 8111 from outside South Africa) - **For any SLA 1 or 2 requests/ assistance outside of core working hours, please contact your dedicated account manager directly** *\* Please note that response times may vary based on the nature of the request being submitted.* Partner Support Our partner model has two main objectives – new customer acquisition, and enhancement of product value for customers.   We typically look to partner with organisations who have existing access to relevant markets and/ or who’s products will extend value to our existing customers through technical integration.   For existing partners, please contact your Partner Manager. For new partner requests, please get in touch. ### Address Ground Floor, Bridgeside 2, Riverlands, 12 Gogosoa Street, Observatory, Cape Town 7925   ### Telephone From South Africa: 0861 370 202  From outside: +27 21 424 8111  ### Blog [Subscribe to 'Future of talent'](https://www.graylink.biz/blog?hsLang=en) ![graylink\_logo\_white](https://www.graylink.biz/hs-fs/hubfs/graylink_logo_white_sansstrap_small.png?width=150&name=graylink_logo_white_sansstrap_small.png) ##### PRODUCTS ##### [Recruitment automation software](https://www.graylink.biz/products?hsLang=en) ##### [Applicant tracking system](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management?hsLang=en) ##### [Recruitment & talent chatbots](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes?hsLang=en) ##### [Neptune](https://www.graylink.biz/neptune-cloud-software-for-enterprise-recruitment-management?hsLang=en) ##### [txthr](https://www.graylink.biz/chatbots-to-automate-recruitment-and-talent-processes?hsLang=en)     ##### SOLUTIONS [Talent sourcing & engagement](https://www.graylink.biz/talent-sourcing-and-engagement?hsLang=en) [Recruitment process automation](https://www.graylink.biz/recruitment-workflow-automations?hsLang=en) [Recruitment compliance](https://www.graylink.biz/recruitment-compliance-management?hsLang=en) [Recruitment data & integrations](https://www.graylink.biz/recruitment-compliance-management-0?hsLang=en) [Recruitment reporting & insights](https://www.graylink.biz/recruitment-reporting-insights?hsLang=en) [Customer success](https://www.graylink.biz/customer-success?hsLang=en) [Recruitment and AI](https://www.graylink.biz/ai-recruitment?hsLang=en) ##### COMPANY ##### [About graylink](https://www.graylink.biz/about?hsLang=en) ##### [Join our team](https://www.graylink.biz/about?hsLang=en#joinourteam) ##### [Privacy policy](https://www.graylink.biz/privacy-policy?hsLang=en) ##### CONNECT ##### [Get in touch](https://www.graylink.biz/contact) ##### [Get demo](https://www.graylink.biz/getdemo?hsLang=en) ##### [Future of talent blog](https://www.graylink.biz/blog?hsLang=en) ###### --- Copyright © graylink Cloud Solutions (Pty) Ltd. All rights reserved.