Customer support

We’re here to help you maximise the use of our solutions for you to be as successful as possible. There are several ways to access our support team who are generally available 08h00-18h00 (GMT+2) Mon-Fri excluding public holidays. 

For any SLA 1 or 2 requests outside of core working hours, please contact your dedicated account manager directly.

Support options:

  • Speak to your dedicated account manager
  • In-app chat accessible when logged into the app
  • Call 0861 370 214 (+27 21 424 8111 from outside South Africa)

* Please note that response times may vary based on the nature of the request being submitted.