Customer support

We’re here to help you maximise the use of our solutions in order for you to be as successful as possible. There are a number of ways to access our support team who are generally available 08h00-18h00 (GMT+2) Mon-Fri excluding public holidays. 

For any SLA 1 or 2 requests outside of core working hours, please contact your dedicated account manager directly.

Support options:

  • Speak to your dedicated account manager
  • In-app chat
  • 0861 370 214 (+27 21 424 8111 from outside South Africa)

Contact form

* Please note that response times may vary based on the nature of the request being submitted.